Last updated: 29 September 2026
This Refund Policy explains what happens if you cancel your FinNext Conference pass, need to send a colleague instead, or if we change or cancel an edition. It forms part of our Terms and Conditions.
1. If you cancel
Cancellation requests must be emailed to us. The refund depends on how far ahead of the edition date we receive your request:
- More than 60 days before the event: full refund, minus a 10% administration fee
- 30 to 60 days before the event: 50% refund
- Less than 30 days before the event, or if you do not attend: no refund, but you can send a colleague instead
2. Sending a colleague instead
You can transfer your pass to another person free of charge up to 48 hours before the event. Email us the new attendee’s name, job title, organisation and email address. The new attendee must meet the eligibility criteria for the pass type (for example, Startup Passes are for eligible early-stage founders).
3. Moving to another edition
You can move your pass to a different 2027 edition (Dubai, London or Singapore) once, if you ask at least 30 days before your original edition. If the new pass costs more, you pay the difference; if it costs less, the difference is not refunded.
4. How to request a refund
Email contact@finnextcon.com with your order reference and the name on the booking. We process approved refunds within 10 working days to the original payment method through Stripe. Your bank may take a further 5 to 10 working days to show the refund. We cannot refund bank charges or currency-conversion differences.
5. If we cancel an edition
If we cancel an edition, you will receive a full refund of the pass price you paid.
6. If we postpone, relocate or move an edition online
If we change the date or city of an edition, your pass remains valid for the new date or location. If you cannot attend, you can ask for a full refund within 30 days of our announcement. If an edition must move online, you can use your pass for the online event, move it to a future in-person edition, or ask for a refund of the difference between the in-person and online pass price.
7. What we cannot refund
We cannot refund travel, accommodation, visa or other costs connected with your attendance. We recommend travel insurance.
8. Sponsorship, exhibition and award entries
Sponsorship and exhibition fees are governed by the cancellation terms in the relevant agreement. Any fee paid for an award entry is non-refundable once the entry has been submitted for judging, unless we withdraw the category.
9. Payment disputes
If there is a problem with a payment, please contact us before raising a dispute with your bank so we can resolve it quickly.
10. Contact
Internetshine Technologies Private Limited, Noida, Uttar Pradesh, India. Email: contact@finnextcon.com.